Our lives revolve around reaching agreement - from buying a car, to negotiating a business contract, to deciding where to go for our Christmas dinner!

This course provides the skills and techniques required to confidently negotiate agreements in both our professional and personal lives.

Course content includes:
· Negotiation outcomes (long & short term)
· Win/Win situations
· Dealing with negotiation tricks
· Reaching agreement
· Assertiveness skills
· Practical case studies